Return policy

We know how hard it’s to shop online sometimes. So we understand if you want to return an item. 

We only ask that the following requirements are met:

1. Item/s must be in original condition with hangtag remaining in place. For the bottoms the hygiene seal must also be in place.
2. Items must not be worn, altered or have stains from make-up, deodorant, sweat or any other substance on them.
   
   We will not accept any returns that do not meet above requirements.

We recommend briefly fitting your item over your underwear and keep the bikini in the provided packaging for protection.

We don't exchange products due to limited stock. You need another size? Please return the item, and order the right size.

Customers are responsible for all shipping and duty charges incurred on the returned item(s). We advise you to send your return with a track&trace code. We cannot collect returns from any other address or postal point.

• To initiate a return, please email us at returns@livableswim.com using the same e-mail address used to order the items. Please place in the subject of the email the word RETURN and add your order number (example: RETURN #1001).
• Describe the item you want to return with product name, size and collection colour and why you want to return it (example: Gemini, XS, Noir, too small).
• Once we have approved your return request you will receive an email with the further steps.

We don’t add a return form to every order. So we make sure to not waste any more paper than necessary. We only accept returns if there is an official return form added to your package, which you can find in your e-mail with the return confirmation. We do not accept any other self created return forms.

customerservice@livableswim.com

CoC: Livable Swim - 80039677